TenderOne offers optimal service
We have become big by our top service
The best service, even before a machine is installed
Our care-free service already starts before we install your new machine. If you do not yet offer cocktails, we will compose a suitable cocktail concept for you and elaborate suggestions for the content of your cocktail menu. If you already offer cocktails and use your own recipes, we will program these recipes in the cocktail machine. If needed, we would like to supplement your current recipes with our recipe suggestions.
Surprise your guests with a wide range of delicious cocktail creations. The size of your cocktail menu is not limited by the machine. The effort to make cocktails with the TenderOne or BottleTender remains the same regardless of how extensive your menu is.
Of course, with your cocktail concept you will also receive your personal recipe book with the right cocktail calculation. But even after the delivery of the cocktail machine TenderOne remains reachable at all times for questions, maintenance or support.
This starts with a telephone support, which could occur while working with the machine. TenderOne has remote access to all systems and can often quickly and remotely remedy minor problems, questions or maintenance. Although the operation of the devices is almost self-evident, we can intervene at any time thanks to remote maintenance. For example, when a cocktail needs to be added to the menu or a recipe needs to be adjusted in the menu. Suppose that you want to adapt a recipe to the wishes of one of your guest, it is always possible. For this, all our cocktail machines are equipped with a composer function.
Regular maintenance of the devices ensures a very long and hassle-free lifespan.
Feel free to ask about our options for periodic maintenance contracts!
Remote Technical Support
Our TenderOne cocktail machine and our BottleTender are highly advanced technical devices designed for heavy daily use in the food and beverage industry and catering sector
Regular maintenance of the equipment ensures a long and hassle-free lifespan Therefore, our service team offers you a regular inspection service. Upon request, you can also conclude a customized maintenance contract with us. In addition to the regular maintenance of the machines, the necessary wear parts and the required cleansers for your device are always included free of charge in the maintenance contract.
We regularly offer you in-house trainings to guide your employees even further when working with the cocktail machine and performing the corresponding cleaning tasks. These trainings are free for customers with maintenance contracts. If you want to train a larger group of employees, we are happy to visit you at your location.
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